About the Author
Acknowledgements
Prologue: Fail Forward
Things That Go Bump in the Road
Neither Snow, nor Sleet, nor Pain
Just Start Writing
Easy Doesn't Do It
The Gift of Letting Them Figure Things Out
1. All They Have to Fear
The Fear Factor
Beyond The Classroom
A Foundation of Trust and Respect
The Frazzle Factor
Safety First
The Do Your Own Work Syndrome
The Peers Have It
The Learning Zone
Moving Forward
2. You Call That a Mistake?
The Great Toilet Paper Miscue
A Little Empath, Please
Mistakes Are Inevitable . . . and Profitable
Find Another Lens (or Two)
Failure and the Creative Process
Moving Forward
3. Something Borrowed, Something New
Four Lenses
There Is Always Right Now
What Students Want
A Glass Filled to Overflowing
Listen More; Talk Less
Only One Way to Find Out
Moving Forward
4. Feedback and the Modeling of Listening Skills
Sources of Feedback
Working the Room
Model Listening Skills
The Purposeful Pause
Paraphrasing for Clarification
Make Praise Useful and Authentic
Moving Forward
5. I Used to Think . . .
Sustaining the Status Quo
Speaking of Thinking
Writing is Thinking
Work the Room
Moving Forward
6. Take Care of the Kids; They'll Take Care of the Tests
Win-Win Classrooms
Culture as an Accelerator
How We Do Things Here
Cultures Designed for Comfort and Learning
Dump the Excuses
No Excuses Here
Moving Forward
7. Build Improvement Systems to Last
Toxic Cultures
The Why, Not the Who
The Value of Why
Seek Feedback and Use It
Concentrate on Root Causes, Not Symptoms
Let Faculty Meetings Meet Their Maker
"What Are You Going to Do About That?"
The Beat Goes On
Offline and Onsite
From Congenial to Collegial
Don't Blame the People; Fix the System
Fail Quickly, Fail Forward, and Keep Running
Move Forward
Epilogue: The Far Turn
References
