PREFACE
ACKNOWLEDGMENTS
ABOUT THE AUTHORS
CHAPTER 1 INTRODUCTION
The Promise and Practice of Coaching
The Five Concerns of Coaching
The Dynamic Dance of Evocative Coaching
Why Evocative Coaching Works
Key Points in This Chapter
Questions for Reflection and Discussion
CHAPTER 2 COACHING PRESENCE
Evocative Coaching as a Way of Being
The Mindful Coach
Fostering Trust and Rapport
Holding the Coaching Space
Conveying Coaching Presence
Creative Energy Check-In
Coaching Presence in Lateral and Vertical Relationships
The First Coaching Session
Key Points in This Chapter
Questions for Reflection and Discussion
INTERLUDE: LOOP I: THE NO-FAULT TURN
CHAPTER 3 LISTENING FOR STORIES
The Story of Principal A and Principal B
The Power of Story
Evoking Coachable Stories
Attentive Listening
Imaginative Story Listening
Key Points in This Chapter
Questions for Reflection and Discussion
CHAPTER 4 EXPRESSING EMPATHY
Understanding Empathy
Leading With Heart
The Language of Compassion
The Golden Sigh
Key Points in This Chapter
Questions for Reflection and Discussion
INTERLUDE: LOOP II: THE STRENGTHS-BUILDING TURN
The Learning Brief
CHAPTER 5 APPRECIATIVE INQUIRY
The Principles of Appreciative Inquiry
SOAR: Illuminating the Best of What Is and What Might Be
SOARing Into the Future
Key Points in This Chapter
Questions for Reflection and Discussion
CHAPTER 6 DESIGN THINKING
Designing SMARTER Experiments
Choreographing the Coaching Dance
Key Points in This Chapter
Questions for Reflection and Discussion
CHAPTER 7 THE DYNAMIC FLOW OF CHANGE
Getting Into Flow
Rolling With Resistance
Honoring Ambivalence
Getting out of the Way
Coaching as a Catalyst for Systems Change
Key Points in This Chapter
Questions for Reflection and Discussion
CHAPTER 8 THE REFLECTIVE COACH
Coaching the Self
Hearing Our Own Story
Self-Empathy
Inquiring Into Our Own Professional Practice
Designing Our Own SMARTER Experiments
Professional Coaching Code of Ethics
Conclusion
Key Points in This Chapter
Questions for Reflection and Discussion
APPENDIX: EVOCATIVE COACHING PRINCIPLES, QUESTIONS, AND REFLECTIONS
REFERENCES
INDEX