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Reaching the Heart of Leadership

Reaching the Heart of Leadership
Lessons Learned, Insights Gained, Actions Taken

  • Avis Glaze - Edu-quest International Inc., Former Chief Student Achievement Officer of Ontario, Founding CEO of the Literacy and Numeracy Secretariat

Co Publication with OPC

© 2018 | 160 pages | Corwin

Refine your leadership effectiveness and expand your leadership legacy!


Whether you’re an aspiring leader, or you consider yourself a veteran searching for a fresh perspective, leadership in an age of disruption, high expectations, and exploding demands is challenging.


In addition to wise applications of power, this small, yet robust, book focuses on the duty leaders face to forge and strengthen bonds of trust and further the school improvement agenda. Designed to ignite your intellectual curiosity, the author coaches leaders on:

  • Honing the dispositions and interpersonal competencies necessary for leadership effectiveness
  • Strengthening self-regard and attitudes toward others
  • Developing a strong human rights orientation
  • Ensuring that equity and excellence go hand in hand  
  • Defining what it takes to inspire and motivate others to act
  • Implementing an inside-out approach that empowers them to be agile and flexible leaders

Well suited for any organizational setting, the ideas and action steps offered in Reaching the Heart of Leadership aim to re-ignite the passion and determination in individuals who continue to make a difference in the lives of those they serve.

"Avis Glaze’s views on leadership are unique and powerful for one main reason. She puts things together that people don’t usually think are compatible, thereby reaching new heights and depths of insight and efficacy. She combines empathy and determination; respect and candor; high expectations and persistent patience. The bottom line is as close to 100% success as possible, with every percentage point below 100 unacceptable. Accordingly, Reaching the Heart of Leadership is chock full of unusual insights. For each chapter there are lessons learned, and action steps to be taken, but understand that none of this is about slogans, and all of it has been tested and learned through hard practice. Avis does wear her heart on her sleeve; but also she wears it in every action relationship she encounters. For Avis, every value is a competency and every competency is a value. Read this book and be inspired to be the best leader you can ever be."

Michael Fullan, Professor Emeritus

OISE/University of Toronto, Ontario, Canada


About the Author
1. Reaching the Heart of Leadership
Leadership Lessons Learned  
Action Steps for Reaching the Heart of Leadership  
2. Leadership Then . . . and Now
Reflections on Leadership  
Questions for Self-Analysis and Reflection  
What Motivates Employees the Most?  
Empathy: A Quintessential Leadership Competence  
How to Take Action for Developing Empathy  
Leadership: A Brief Historical Overview  
What Is Leadership Today?  
Reaching the Heart of Leadership: Key Requirements  
Lessons Learned  
Action Steps for Developing Empathy  
3. Self-Knowledge and Awareness
Know Thyself!  
Peripheral Vision and Recognition of Future Trends  
Future Trends in Education  
Moral and Ethical Decision Making  
Biases, Stereotypes, and Prejudices  
Leadership Is Political!  
Leadership Lessons Learned  
Action Steps for Leading Ethically  
4. High Expectations for Learning and Achievement
How to Perpetuate a Culture of High Expectations  
Equitable and Inclusive Schools for All Learners  
Leadership Lessons Learned  
Action Steps for Being More Inclusive and Improving Achievement  
5. Holistic Education: Character, Career, the Arts, and Entrepreneurship
Character Development  
Career Development  
The Importance of the Arts in the Curriculum  
The Entrepreneurial Spirit and Mind-Set  
A Strong Commitment to Advocacy  
Working with Diversity: Community Outreach, Engagement, and Development  
Leadership Lessons Learned  
Action Steps to Enhance Student Success  
6. Capacity Building for System, School, and Professional Improvement
Capacity Building: The Essence of District and School Improvement  
Improving Ontario Schools: A Strategy That Works  
Strategies for Capacity Building and System Improvement  
Challenges Facing Our Students  
Options and Opportunities That Our Students Benefit From  
Leadership Lessons Learned  
Action Steps for District and School Improvement  
7. Achieving Results, Determining Impact, Recognizing Responsibilities
Achieving Results  
Determining Impact  
Recognizing Responsibilities  
Leadership Lessons Learned  
Action Steps for Making an Impact  
Conclusion: Reaching the Heart of Leadership—A Few Takeaways
What Do We Hold in Trust for Future Leaders?  
Leadership Lessons Learned  
For Further Reading and Reflection  

Sample Materials & Chapters

Chapter 1

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ISBN: 9781506325323

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